General Questions

Does SPIbelt™ bounce when full?

It does not bounce when used properly. For best results, position it below your waistband. The heavier the items (i.e. iPod™ & smartphone), the more snuggly you'll want to adjust it. Place flat and larger items in first, so closer to your body. Be realistic when filling your SPIbelt™. A standard load consists of an iPod™, smartphone, cash, ID, and car key.

Is SPIbelt™ washable?

Yes. Hand wash with a mild detergent and hang to dry. Care concerns: machine washing and drying your SPIbelt™ may lead to fabric snags and broken plastic.

What size SPIbelt™ should I buy?

We offer three sizes of SPIbelts™. The Kids' SPIbelts™ are adjustable to comfortably accommodate any child with a 18" – 26" waist (all kids' belts come with a non-logo band). Our Original SPIbelt™ is tailored for a 25"-50" waist. And the 55" SPIbelts™ will fit a 55"–75" waist. 

Why are there logo and non-logo options?

All standard adult SPIbelts™ come with branded elastic. You can, however, purchase the adult SPIbelt™ without branded elastic. The Kids' SPIbelts™ are unbranded so children will not violate potential school dress codes.

Will the SPIbelt™ hold a racing bib (number)? If so, all models?
Yes it will hold a race number, but you will also need  to purchase a set of race number toggles. They will loop around the elastic of your SPIbelt™.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

I ordered on June 16th, I was just wondering it says my item was shipped, but under shipping date it says N/A. How will I kno if it's coming or not?

Chris,

We will need your order number to get you any information on your order. 

Thanks,

SPIbelt

I'm going to be in Hailey ID June 19-24. If I order today, what least cost shipping should I choose? Thx u

If you ordered today, it will ship tomorrow.  if you choose the FREE shipping, it will take 3-7 days shipping.  The next option is paid, fees vary - and will take 2 days to arrive. 

let me know if you have any other questions! 

Thank you,

SPIbelt

How do I get the free shipping?

Eric,

Free shipping applies to all order in the United States, which you select when you are checking out. 

Let us know if you have any other questions. 

SPIbelt

Can I still listen to music on my phone, when it's in the SPIBelt? Is there an opening for the cord?

Hi Robyn,

Yes, you can still listen to music when your phone is in your belt.  You have two options.  You could get the "Diabetic" model with a extra pass thru hole securely sewn in the back of the pocket.  However, many of our customers still buy the Original model and simply let the earbud cord pass thru the end of the pocket without fully pulling the zipper closed with no problems. 

Let me know if you have further questions! 

Thanks!

SPIbelt

Hello!Will the Kid's SPIbelt hold an iPhone 5C?Thank you!

Lindsay,

The Kid's SPIbelt should fit the iPhone 5C. However, if you have a larger or bulky phone case it can be difficult to get in and out.

SPIbelt™

Does SPIbelt™ bounce when full?

It does not bounce when used properly. For best results, position it below your waistband. The heavier the items (i.e. iPod™ & smartphone), the more snuggly you'll want to adjust it. Place flat and larger items in first, so closer to your body. Be realistic when filling your SPIbelt™. A standard load consists of an iPod™, smartphone, cash, ID, and car key.

Is SPIbelt™ washable?

Yes. Hand wash with a mild detergent and hang to dry. Care concerns: machine washing and drying your SPIbelt™ may lead to fabric snags and broken plastic.

What size SPIbelt™ should I buy?

We offer three sizes of SPIbelts™. The Kids' SPIbelts™ are adjustable to comfortably accommodate any child with a 18" – 26" waist (all kids' belts come with a non-logo band). Our Original SPIbelt™ is tailored for a 25"-50" waist. And the 55" SPIbelts™ will fit a 55"–75" waist. 

Why are there logo and non-logo options?

All standard adult SPIbelts™ come with branded elastic. You can, however, purchase the adult SPIbelt™ without branded elastic. The Kids' SPIbelts™ are unbranded so children will not violate potential school dress codes.

What are the material contents of the Original SPIbelt™?

Our Original SPIbelt™ is a spandex and lycra blend.

Is SPIbelt™ sweat-proof or weather-proof?

IMPORTANT: This product is not waterproof. Items may be exposed to moisture. We recommend the use of a waterproof LokSak® resealable bag if using with electronics or other small personal items that must remain dry. If using without waterproof bag, we suggest turning off electronics to prevent internal heat and moisture build-up.

How big is SPIbelt's™ pocket?

The Original SPIbelt™ pocket is 6" long and will expand to 3" high by 2" deep.

Will the SPIbelt™ hold a racing bib (number)? If so, all models?
Yes it will hold a race number, but you will also need  to purchase a set of race number toggles. They will loop around the elastic of your SPIbelt™.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

Will the original SPIband hold a Samsung galaxy s5 phone? this would be for my daughter-in-law and I know her phone is larger than my iPhone.

Donna, 

For the Galaxy, our Large pocket belts works best! 

Please let us know if you have any other questions. 

SPIbelt

SPIband™ for Wrist and Ankle

How do I determine what size SPIband™ to order?

Small SPIband™ - 4"H x 6"W x 2"D, fits wrist or ankle size of 5"-7"

Medium SPIband™ - 4.5"H x 7"Wx 2.5"D, fits wrist or ankle size of 7"-9"

Large SPIband™ - 4.5"H, 8 "W x 3"D, fits wrist or ankle size of 9-11"

What will SPIband™ hold?

Our SPIband™ is perfect for carrying smaller items such as ID, key, cash, credit card, or a few gels. This is great for the gym, short runs, a walk around the block, and travel as it can hold your cruise ship card, room key, and cash for tips!

What are the material contents of the SPIband™?

Our SPIband™ is a spandex and lycra blend.

Is SPIband™ washable?

Yes. Hand wash with a mild detergent and hang to dry. Care concerns: machine washing and drying your SPIbelt™ may lead to fabric snags.

Does the SPIband™ have a zipper?
The SPIband™ does not have a zipper. Instead, it uses a tri-fold design to keep your items in place. Simply lift the first fold and place your belongings in the second fold. When it closes, it creates a folded pocket to keep your stuff safe and sound.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

SPIbelt™ with Water-Repellent Pocket

What are the material contents of the SPIbelt™ with Water-Repellent Pocket??

Our SPIbelt™ with Water-Repellent Pocket consists of a Lycra, Nylon, and Polyurethane combination.

Is the SPIbelt™ waterproof?

IMPORTANT: This product is not waterproof. Items may be exposed to moisture. We recommend the use of a waterproof LokSak® resealable bag if using with electronics or other small personal items that must remain dry. If using without waterproof bag, we suggest turning off electronics to prevent internal heat and moisture build-up.

What is the pocket size?

The pocket length is 7" and will expand to 3" high x 2" deep.

Will the SPIbelt™ hold a racing bib (number)? If so, all models?
Yes it will hold a race number, but you will also need  to purchase a set of race number toggles. They will loop around the elastic of your SPIbelt™.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

SPIbelt™ with Energy Gel Loops

How many gels will it hold?

SPIbelt™ with Energy Gel Loops is designed to hold up to six gels which slide into our elastic strap on the outside of the belt. You will also be able to hold another eight gels in the pocket. This belt comes with the Original SPIbelt™ and the option of Water-Resistant SPIbelt™ as well.

Will the SPIbelt™ hold a racing bib (number)? If so, all models?
Yes it will hold a race number, but you will also need  to purchase a set of race number toggles. They will loop around the elastic of your SPIbelt™.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

Does the Large Spibelt have loops for gels?

Hi Stephanie!

We have an Endurance belt that you might want to look at: http://www.spibelt.com/products/specialty-spibelt/spibelt-endurance-series. The pocket of the Endurance belt is actually slightly larger(in width) than compared to the Original SPIbelt. This is because the pocket on the Endurance belt is a water resistant neoprene material and does not stretch as much. The elastic is 1.5" so that it can better support the wider pocket. The other features that are unique to the Endurance SPIbelt are the 6 gel loops(3 on either side of the pocket), as well as the toggles to hold your race bib in place.

SPI Messenger Bag­™

How is SPI Messenger Bag worn?

Our messenger bag is meant to be worn over one shoulder, cross-body.

You will want the body of the bag high on your back, similar to how you would wear a backpack.

 

What will the SPI Messenger Bag hold?

The larger pocket of the SPI Messenger Bag can hold small books, a tasty beverage, sunglasses, snacks and pretty much any items needed for a day at the park or an excursion across town.

The SPIbelt Messenger Bag will expand to fit an iPad, a Kindle, or a Google Nexus 7. It will not fit the Samsung Galaxy Note Pro.  

The smaller pocket of the SPI Messenger Bag is meant to hold your phone or iPod. 
What are SPI Messenger Bag's pocket sizes?

Main Pocket: 12.5" long with interior dimensions of 10" long and will expand to 8" wide x 2" high.

Small Pocket: 7" long and will expand to 4" wide x 1" high.

Elastic Strap: 35"-90" and the strap is adjustable.

What are the material contents of the SPI Messenger Bag?

Our SPI Messenger Bag is made out of neoprene and laminated nylon fabric.  It also contains dry natural rubber.

The Neoprene Fabric is water resistant, NOT WATERPROOF. We recommend storing your electronics in a waterproof LokSak re-sealable bag so they remain dry.

 

What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

SPI Leash™

How does the Handsfree SPI Leash™ work?

The Hands-Free SPI Leash™ is designed to fit around your waist, for your hands-free convenience. The buckle on the leash snaps into place and the waistband is fully adjustable. The SPIbelt™ pocket is sewn onto the waistband.

How does the Handheld SPI Leash™ work?

Our Handheld SPI Leash™ is the same as our standard leash with the exception of a SPI Solo Pocket™ sewn below the hand loop. The SPI Solo Pocket™ allows you to carry your phone, keys, ID, and even some dog treats with you.

What are the sizes on the SPI Leashes™?

Hands-Free SPI Leash™:

Small – 72" from end to end. Depending on the waist size, the length will vary. Measure your waist size and subtract from 72" to find the length left over (72" leash – 32" waist = 40" leash length)

Large – 84" from end to end. Use the same equation as above (84" leash – 32" waist = 52" leash length)

Handheld SPI Leash™:

Total length 42"

What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

Accessories

How does the Handsfree SPI Leash™ work?

The Hands-Free SPI Leash™ is designed to fit around your waist, for your hands-free convenience. The buckle on the leash snaps into place and the waistband is fully adjustable. The SPIbelt™ pocket is sewn onto the waistband.

How does the Handheld SPI Leash™ work?

Our Handheld SPI Leash™ is the same as our standard leash with the exception of a SPI Solo Pocket™ sewn below the hand loop. The SPI Solo Pocket™ allows you to carry your phone, keys, ID, and even some dog treats with you.

What are the sizes on the SPI Leashes™?

Hands-Free SPI Leash™:

Small – 72" from end to end. Depending on the waist size, the length will vary. Measure your waist size and subtract from 72" to find the length left over (72" leash – 32" waist = 40" leash length)

Large – 84" from end to end. Use the same equation as above (84" leash – 32" waist = 52" leash length)

Handheld SPI Leash™:

Total length 42"

Will the SPIbelt™ hold a racing bib (number)? If so, all models?
Yes it will hold a race number, but you will also need  to purchase a set of race number toggles. They will loop around the elastic of your SPIbelt™.
What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

Material Contents

What are the material contents of the Original SPIbelt™?

Our Original SPIbelt™ is a spandex and lycra blend.

What are the material contents of the SPIbelt™ with Water-Repellent Pocket??

Our SPIbelt™ with Water-Repellent Pocket consists of a Lycra, Nylon, and Polyurethane combination.

What are the material contents of the SPI Messenger Bag?

Our SPI Messenger Bag is made out of neoprene and laminated nylon fabric.  It also contains dry natural rubber.

The Neoprene Fabric is water resistant, NOT WATERPROOF. We recommend storing your electronics in a waterproof LokSak re-sealable bag so they remain dry.

 

What are the material contents of the SPIband™?

Our SPIband™ is a spandex and lycra blend.

What is your return policy?

If within 30 days you are not entirely satisfied with your SPIbelt purchase, you may return it.  Please return to the address listed below.  Enclose your packing slip with your order number, and provide instruction on whether you would like to return or exchange your purchase. Note:  Exchanges and returns must be in new condition with the tags attached.  For returns, it is our policy to refund the cost of the merchandise and tax only.  All shipping charges are non-refundable.  If your package or products are damaged upon arrival, please give us a call right away at 1-866-966-4440. SPIbelt is not responsible for packages lost in transit.

Warranty return instructions:  Mail to the address listed below. All of our belts are covered by a one year limited warranty, for any defective parts or flaws to the belt, we will refund you in full or exchange your belt with no questions asked.

SPIbelt
8201 East Riverside Drive
Building 4, Suite 125
Austin TX, 78744

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